HOSPITALITY TECHNOLOGY CONSULTANTS · 20 YEARS

We align technology, distribution, revenue and operations
to drive hospitality growth.

Helping hotel groups transform complexity into clarity. And helping vendors scale with the right strategy, go-to-market and partnerships.
Independent. No vendor commissions. Always on the client's side.

Executive outcomes, delivered

✓ Reduce operational complexity & vendor friction
✓ Align technology, distribution & revenue for growth
✓ Strengthen integrations, data governance & reporting
✓ Accelerate delivery with independent program oversight

Executive advisory for enterprise & luxury hospitality

Independent technology leadership for hotel groups, resorts and hospitality companies.

resort map diagram departments plan

27+

Years in hospitality tech

100+

Countries supported

20+

Implementations supervised

Vendor commissions

Journey | Book4Time | Sciant | Shiji Group | SHR | Mews | Oracle Hospitality Ecosystem

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ADVISOR · FRACTIONAL CIO · GLOBAL PERSPECTIVE · MEASURABLE IMPACT

EXPERIENCE ACROSS · PMS · POS · CRS & Channel Manager · Booking Engines · CRM & CDP · RMS· ERP · SPA & GOLF &MEMBERSHIPS · PAYMENTS

Who we work with

Hotel Groups & Operators

You need technology that works, vendors that deliver and a strategy that grows direct revenue.

We act as your independent CIO — selecting systems, managing vendors, supervising implementations and aligning distribution, revenue and operations.

Hospitality Technology & SaaS Companies

You need to scale internationally, align your product with real hotel operations and build the right go-to-market.

We act as your strategic advisor — market entry, partnerships, product–market fit and enterprise sales strategy.

Diagnosis

Proposal

Execution

Delivery

What we do

01 — Technology Audit & Strategy

Full review of your technology ecosystem. Gaps, costs, roadmap.

02 — RFP & System Selection

The right system for your hotel. Selected objectively.

03 — Vendor & Contract Management

Acting as your external CIO and governance layer.

04 — Direct Revenue & Distribution

Grow direct. Reduce OTA commissions. Improve margins.

05 — Implementation Supervision

On time, on budget, with real team adoption.

06 — Loyalty & Guest Experience

From first search to post‑checkout.

07 — International Expansion & GTM

Scale internationally with the right partnerships.

Senior-led. Vendor-independent. Direct access.

No account managers, no junior teams, no commissions. You work directly with senior advisors who have sat on both sides of the table: hotel operations and hospitality technology vendors.

"The real problem in hospitality is rarely the software. It is who selected it, how it was implemented, and whether anyone truly supervised the process."

🎯 Vendor-neutral technology selection — Objective vendor evaluation. No commissions from any supplier.

📋 RFP management & contract negotiation — Full process from brief to signature and SLA governance.

📈 Direct revenue growth & distribution — Strategy to reduce OTA dependency and grow owned-channel revenue.

🔧 Implementation supervision & PM — Technical project management guaranteeing timelines, quality and adoption.

💎 Loyalty & guest experience design — End-to-end digital guest journey transformation.

🌍 27 years · Both sides of the table — Hotel groups and hospitality technology vendors. EMEA, LATAM, APAC, Americas.

Hospitality Technology Ecosystem

Deep knowledge of the systems your hotel uses — their strengths, limitations and vendors. Click any category to explore.

Get in Touch

Available for advisory, consulting, governance and hospitality transformation projects internationally.

No spam. No sales calls. Personal reply guaranteed.

Let's talk directly

No forms that get lost, no sales team in the way. You write, we respond. That simple.

✉️ hello@thehospitalitycio.com
💼 LinkedIn — The Hospitality CIO
🌍 Madrid · Available internationally

✓ First session free, no commitment required
✓ No commissions from any vendor or system
✓ Personal response guaranteed within 24h
✓ Your information is never shared with third parties
✓ Available for projects in any region or time zone