Vendor Management, Governance & SaaS Advisory
Two distinct advisory practices for two distinct challenges — both grounded in 27 years on both sides of the table.
For Hotel Groups — Vendor Management & Technology Governance
What this covers
Vendor governance & oversight · Vendor performance management · Escalation management · Contract & SLA review · Commercial alignment · Technology roadmap coordination · Cross‑vendor operational alignment · Integration & dependency oversight · Release & change governance · Executive reporting & governance structures
Common challenges I address
Fragmented vendor ecosystems · lack of clear ownership · poor integrations · disconnected systems · unclear responsibilities · vendor silos · poor communication between providers
"Acting as an independent strategic advisor aligned with the hotel group's operational and commercial objectives — not individual vendor interests."
For SaaS & Technology Companies — International Expansion & GTM
What this covers
Go‑to‑market strategy · International expansion · Market‑entry strategy · Partnerships strategy · Product–market alignment · Commercial strategy · Enterprise hospitality positioning · Payments & fiscalisation strategy (100+ countries) · Localisation strategy · Enterprise sales strategy · Product feedback & roadmap advisory
Experience supporting
PMS/POS providers · booking engine providers · CRM/CDP vendors · guest experience platforms · wellness & spa technology companies · hospitality payments providers — expanding across Europe, Middle East, UK, Spain, Italy, Portugal, LATAM and North America.
"Helping hospitality technology companies bridge the gap between product, operations, integrations, commercial strategy and real hotel operational requirements."